Terms and Conditions

Last updated: July 22, 2026

1. Eligibility and accounts

You must be legally able to enter into an agreement and provide accurate account information. You are responsible for safeguarding credentials and activity associated with your account.

2. Acceptable use

You may use the services only in compliance with applicable laws. You must not interfere with service operation, attempt unauthorized access, misuse data, distribute malicious content, infringe intellectual-property rights, or use the services for unlawful or deceptive activity.

3. Service changes and availability

We may improve, modify, suspend, or discontinue features. We work to provide reliable service but do not guarantee uninterrupted or error-free availability.

4. Third-party services

Our services may interact with Shopify and other third-party products. Your use of those services is governed by their own terms and privacy practices.

5. Intellectual property and feedback

Firefly Sky SEO and its licensors retain rights in the software, branding, documentation, and service materials. You retain rights in content you lawfully provide. Feedback may be used to improve our products without obligation to compensate you.

6. Fees and subscriptions

Paid features, billing cycles, trials, renewals, and cancellation terms are presented at purchase or through the applicable platform. Shopify-billed charges are also subject to Shopify billing rules.

7. Disclaimers and liability

The services and documentation are provided on an “as available” basis to the extent permitted by law. SEO outcomes depend on many factors and specific rankings, traffic, revenue, or performance results are not guaranteed. To the fullest extent permitted by law, liability is limited to direct damages and excludes indirect or consequential losses.

8. Termination

You may stop using the services at any time. We may restrict or terminate access for material violations, security risks, unlawful activity, or nonpayment, subject to applicable law.

9. Contact

Questions about these Terms may be sent to support@fireflysky.net.