Privacy Policy

Last updated: July 22, 2026

Information we collect

• Information you provide, such as your name, email address, store details, and support messages.
• Account and service information required to provide requested features.
• Technical and usage data, such as IP address, browser type, device information, pages viewed, and diagnostic events.
• Cookies and similar technologies used for essential functions, preferences, security, and analytics.

How we use information

We use information to provide and improve our services, respond to support requests, secure our systems, understand product usage, communicate important updates, and comply with legal obligations.

Sharing and service providers

We may share limited information with trusted service providers that help us operate hosting, analytics, communications, security, billing, and customer support. They may process information only for authorized purposes and subject to appropriate safeguards. We may also disclose information when required by law or to protect rights and safety.

Retention and security

We retain information only as long as reasonably necessary for the purposes described above, contractual requirements, dispute resolution, and legal compliance. We use reasonable administrative, technical, and organizational safeguards, but no online system can be guaranteed completely secure.

Your choices and rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or obtain a copy of personal data. You may also withdraw consent where processing relies on consent. To submit a request, contact us and provide enough information for us to verify and respond to it.

International transfers and children

Information may be processed in countries other than your own with appropriate safeguards. Our services are intended for business users and are not directed to children.

Contact

Privacy questions and requests can be sent to support@fireflysky.net.